Vinted Members Voice Displeasure Regarding Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has altered its size classifications for female and kids' apparel without notifying all shoppers about the modification.
Social Media Reaction
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Updates
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update to its shipping options following member complaints.